FAQ

FAQ

stay mobile faq

Common Questions

Stay Mobile is located at 230 Northland Boulevard, Suite 228, Springdale, OH  45246. However,  our repair techs can drive directly to your location as well.  Our on-demand and mobile services, allow customers to schedule a repair right at their door without ever leaving their house or workplace. If you want the utmost convenience and quality, contact a repair tech today.

Yes, we absolutely do. Our techs drive out directly to you, wherever and whenever you need a phone or tablet repair service

Our techs drive company issued work vans so that you know who’s driving to your door. All repairs are therefore conducted within their company issued work vans and are completed directly on site.  Repair techs will only need to enter your home, if the repair process requires internet connection.

You can either call (513) 609 – 3578 to request an appointment or book it online yourself through our online booking portal. Check it out here: https://staymobile.org/schedule-appointment/

Nope. There is absolutely no need for a tech to request your confidential passwords to your devices. If a tech has requested it, please contact a representative at Stay Mobile immediately and have the tech stop their repair process.

Our repair prices for iPhone screens range between $20 to $100+ depending on the type of service and repair quality you want. 

Our repair prices for Samsung screens range between $20 to $100+ depending on the type of service and repair quality you want. 

Our repair prices for LG screens range between $20 to $100+ depending on the type of service and repair quality you want. 

Yes, the camera lens on the iPhone’s rear camera can be replaced. Repair times typically take 30-45 minutes. If you need a quote contact Stay Mobile.

Yes, the iPhones charging port can be replaced very easily by an experienced repair tech. Typical repair times for this type take around 40-45 minutes. Contact a tech at Stay Mobile for a quote.

Yes, the back glass of the iPhone X,can be replaced very easily by an experienced tech. Most repair stores, will only replace the back glass, which can lead to an uneven and non-flush bezel placement of the back glass. However, at Stay Mobile, techs replace the entire body of the iPhone, which means your backglass will be flush to the edges.

Yes, the back glass of the iPhone 8 ,can be replaced very easily by an experienced tech. Most repair stores, will only replace the back glass, which can lead to an uneven and non-flush bezel placement of the back glass. However, at Stay Mobile, techs replace the entire body of the iPhone, which means your backglass will be flush to the edges.

If your iPhone has been water damaged, go to the nearest phone repair store as soon as possible and have them dehydrate your phone. Placing your phone in rice will do no good, if the liquid has entered the inner cavities of the phone.

Repairing the iPhone battery is very simple and takes less than 20 minutes. Repairs typically cost $10-$70 depending on the model of your device.

The iPhone 6 screen can easily be repaired by an experienced tech at Stay Mobile. Screen repairs will typically take 30-35 minutes for the iPhone 6. If you want to view our tech’s typical repair duties, visit https://staymobile.org/repair-videos/

The iPhone 7 home button can be easily replaced. However, touch id will be lost after the repair since it is tied to the original button. The only available option to regain touch id again on a new home button is to get the repair done directly through Apple.

iPhone screens can easily be repaired by an experienced tech and take 30-35 minutes. Visit https://staymobile.org/repair-videos/ , to view a few of our tech’s repair works.

If you are experiencing problems with your iphone holding charge, sudden loss of battery charge, iPhone bootup taking a longer time than usual, then the iPhone’s battery needs to be replaced. iPhone battery repair times typically take 15-30 minutes by an experienced repair tech. Contact a tech at Stay Mobile for quotes.

Stay Mobile is authorized to repair all types of phones and gadgets. We have experienced repair techs that drive directly to you when you need a repair.

Stay Mobile is authorized to repair all types of phones and gadgets. We have experienced repair techs that drive directly to you when you need a repair.

Stay Mobile is authorized to repair all types of phones and gadgets. We have experienced repair techs that drive directly to you when you need a repair.

Stay Mobile is authorized to repair all types of phones and gadgets. We have experienced repair techs that drive directly to you when you need a repair.

  1. Stay Mobile is authorized to repair all types of phones and gadgets. We have experienced repair techs that drive directly to you when you need a repair.

iPhone repair are expensive , however they don’t have to be. At Stay Mobile we offer the best pricing guaranteed and matched with a warranty to cover any defects. Contact Stay Mobile to learn about our repair services and prices.

The iphone 12, is fixable just like any other device. Ignore the hype and propaganda of it being unrepairable. Contact Stay Mobile to request a repair quote today.

f you have a broken phone or tablet and need a repair near Clifton Cincinnati, our techs at Stay Mobile can help with that. We drive directly out to you, when you need a phone or tablet repaired. All repairs are completed directly on site within company issued work vans. Rest assured that most repairs will take 35 minutes or less.

Yes, repairing iPhones by an experienced repair tech is safer and faster than doing the repair yourself.

If you’re looking for a budget friendly and repairs for half the price. Contact Stay Mobile and ask about our repair services and prices. We  send a repair tech to drive directly to you when you need a repair.

If you’re looking for a budget friendly and repairs for half the price. Contact Stay Mobile and ask about our repair services and prices. We  send a repair tech to drive directly to you when you need a repair.

We carefully and thoroughly inspect our parts from suppliers. And as such, we believe that the parts that we offer are of high quality. A 30 day and 90 day warranty is provided if such defects should occur post repair. However, if you are wanting to get a repair done directly with Apple, it is the only way to get OEM parts.

Our techs at Stay Mobile, drive directly to you wherever and whenever you need a repair for your phones or tablets. If we can drive there, we’ll be there.

If you have a broken phone and don’t have AppleCare, our services and repair prices are reasonable to get your device fixed and working again. We thoroughly test out our parts from suppliers to ensure that you, the customer, will get the best price and quality in the market.

When you bring a broken phone or tablet to a tech at Stay Mobile, you can rest assured that we do not ask for any passwords to fix your device. It’s none of our business to request such information from a client. Our techs are experienced in the industry and repairs are all done with the utmost care to preserve customer’s data.

Our repair services for any phone or tablet provides either a 30 day warranty, which covers any defects should they occur post repair. However, any physical damage to cracks found to the replaced part, will void the warranty.

If you have a broken phone or tablet and need a repair in Cincinnati or surrounding areas, our techs at Stay Mobile can help with that. We drive directly out to you, when you need a phone or tablet repaired. All repairs are completed directly on site within company issued work vans. Rest assured that most repairs will take 35 minutes or less.

If you have a broken phone or tablet and need a repair in Cincinnati or surrounding areas, our techs at Stay Mobile can help with that. We drive directly out to you, when you need a phone or tablet repaired. All repairs are completed directly on site within company issued work vans. Rest assured that most repairs will take 35 minutes or less.

If you have a broken phone or tablet and need a repair in downtown Cincinnati or surrounding areas, our techs at Stay Mobile can help with that. We drive directly out to you, when you need a phone or tablet repaired. All repairs are completed directly on site within company issued work vans. Rest assured that most repairs will take 35 minutes or less.

Subscription Questions

Our Family Membership has a 12 month minimum commitment. But once that period is over,  if you decide it’s not worth the price, by all means contact us and let us know that you want to cancel.

Give us a call at 513-609-3578 and let us know which membership you’ve decided on.